terms
this website and shop are run by blue middle white, a trading name of the middle club ltd, registered in england no. 15922480, 1 westfield lane, emley, huddersfield hd8 9sz. by using the site or placing an order you agree to these terms. we may update them, so please check this page from time to time. nothing here affects your statutory rights.
orders
your order is accepted when we send the order confirmation email. the price you pay is the price shown at checkout, including delivery. we may refuse or cancel an order, for example if a product is listed at the wrong price. if we do, we refund you in full.
clothing and framed prints are made to order once you buy them, whoever's name is on them. one-off pieces, including vehicles, are sold as described and photographed in their listing.
colours on screen can differ from the real thing, and garment-dyed pieces vary a little from one to the next.
return policy
if you live in the united kingdom or the european union you can cancel your order within 14 days of the day you receive it. after that the right to cancel has ended.
you must tell us first. email create@bluemiddlewhite.com with your order number and a clear statement that you are cancelling, inside the 14 days. a parcel sent back without telling us is not a cancellation. we will reply with the return address. do not send anything before you have it.
you then have 14 days from the day you told us to send the items back. for a vehicle, its return is arranged with us in the same 14 days.
return postage is paid by you. we do not provide labels. use a tracked service: we are not responsible for parcels that do not reach us.
items must come back exactly as they were sent. clothing unworn, unwashed, unmarked and free of smoke, perfume or pet hair. prints and frames unhung and undamaged. if an item has been handled more than is needed to look at it, as you would in a shop, we will reduce the refund by the value it has lost.
we refund within 14 days of receiving the items back, or of you showing us proof of postage if that comes first, to the original form of payment. nothing is refunded before then. if you cancel the whole order we refund the standard delivery charge. we never refund the extra cost of a faster delivery option.
we do not exchange. return the item for a refund and place a new order.
this does not affect your rights if an item is faulty.
faulty, damaged or wrong items
if anything arrives misprinted, damaged, faulty or not what you ordered, email us within 30 days of it arriving with your order number and a photo of the problem. we will replace it or refund you, at no cost to you.
delivery
delivery times are estimates. if a parcel comes back to us because the address given was wrong or incomplete, or because it was not collected, sending it again is charged to you. lost parcels need to be reported within 30 days of the estimated delivery date. full details are on the shipping page.
copyright
all designs, artwork, photographs and text on this site belong to blue middle white or the artists who made them. they may not be copied or used without permission.
liability
we are responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms. we are not responsible for loss that was not foreseeable, or for business losses. nothing in these terms limits liability that cannot be limited by law.
law
these terms are governed by the laws of england and wales.
contact
blue middle white. create@bluemiddlewhite.com